Overview:
The FortiVoice Enterprise IP PBX voice solutions give you total call control and sophisticated communication features for excellent customer service and efficient employee collaboration. Powerful, affordable and simple, FortiVoice Enterprise systems deliver powerful features and value to offices with up to 3,000 phone users. FortiVoice phone systems include everything you need to handle calls professionally, control communication costs and stay connected everywhere.
Built-in fundamentals
FortiVoice Enterprise systems include all the fundamentals of enterprise-class voice communica - tions, with no additional licenses to buy or car ds to install. Auto attendants, auto provisioning, line/extension appearance, ring groups, user privileges, call queue, call barge, multilocation integration and much more are built-in. FortiVoice systems are easy to purchase, easy to install and easy to manage, so you save the headaches that come with most enterprise phone systems
User appeal
Your people will like it too. The FortiVoice personal web portal lets your staff view their call logs, configure and manage their own messaging and access other features. Your employees get control over their phones, and your IT staff get a break from having to configure every little change
The network voice solution from the network security experts
- Built-in features, including auto attendants, music on hold, remote extensions and much more
- Auto provisioning
- High Availability
- Web-based management, user interfaces
- Operator console
- Real-time call status monitoring, line/extension appearance
- Fax service
- Rule-based dial plan
- Call recording
- Call queue
- Call barge
Multiple line types |
Support for PRI (T1/E1) digital lines, VoIP and traditional analog lines, depending on the model. |
Multilocation networking |
Integrates multiple locations, around the block or across the country with no long-distance charges. |
Rich call features |
Line/extension appearance, call queue, call barge, phone profile, ring group, call recording, rule-based dial plan, individual/group voicemail, and much more. |
Flexibility |
Multiple mode scheduling, flexible number management, re-assignable extensions, and caller ID modification. |
Ease of configuration |
Visual auto attendant config, built-in DHCP server, auto phone provisioning and web-based management and user web portal. |
Comprehensive system monitoring |
Real-time call status monitoring, call statistics, call logs, and call reports, and network traffic capture. |
Features & Benefits:
- SIP/PRI/PSTN trunk
- T1/E1/R2 signaling
- SIP/analog extensions
- Remote extensions
- External IP extensions
- Auto attendants
- Dial-by-name directory
- Individual voicemail
- Group voicemail
- Voicemail to e-mail
- Ring groups
- Call queue
- Call conference/bridge
- Call barge
- Call forward
- Call hold/transfer/park/pickup
- Paging to selected phones
- Intercom
- Follow-me
- Rule-based dial plan
- Scheduled call handling
- Direct inward dialing
- Caller-based direct inward dialing
- Caller ID modification
- User privileges
- Personal and system speed dial
- Personal blacklist
- Music on hold - audio files
- Music on hold - live stream
- Real-time call status monitoring
- Line/extension appearance
- Call detail record logging
- 802.1Q VLAN support
- SIP over TLS/SRTP
- Password policy enforcement
- High Availability
- Call recording
- Call recording archive and remote storage
- Fax over SIP/PRI/PSTN
- Fax archive
- Fax to e-mail
- Send fax from user portal
- Fax archive and remote storage
- Web-based management interface
- Web-based operator console
- Role-based management
- Web-based user portal
- Web-based directory lookup
- LDAP authenticate
- Reminder/wakeup calls
- Hot desking
- Virtual numbers
- Mutilocation: office peers
- External NAS server support
- Synchronizing phone book between multiple offices
- Look up centralized phone book from phones
- Network traffic capture
- SNMP
- Enhanced CDR
- SMDR for external billing system
- Scheduled and on-demand call reports
- Alert email for system events
- Interconnection with Hotel/property management
- Self-contained Hotel/property management module
- Call Center

FortiVoice Enterprise dashboard
Deployment:

Specifications:
|
VM-50 |
VM-100 |
VM-200 |
VM-500 |
VM-2000 |
VM-5000 |
VM-10000 |
vCPU (Recommended) |
1 |
1 |
2 |
2 |
4 |
8 |
16 |
RAM (Recommended) |
2 GB |
2 GB |
4 GB |
8 GB |
16 GB |
16 GB |
32 GB |
Network Interfaces |
4 |
4 |
4 |
4 |
4 |
4 |
4 |
Total Hard Drive Capacity * |
up to 8 TB |
up to 8 TB |
up to 8 TB |
up to 8 TB |
up to 8 TB |
up to 8 TB |
up to 8 TB |
Hardware Form Factor |
Software |
Software |
Software |
Software |
Software |
Software |
Software |
VoIP trunks |
8 |
16 |
24 |
50 |
200 |
500 |
1,000 |
Extensions |
50 |
100 |
200 |
500 |
2,000 |
5,000 |
10,000 |
Concurrent calls |
15 |
30 |
36 |
75 |
300 |
750 |
1,500 |
Auto attendants |
5 |
10 |
10 |
20 |
100 |
140 |
160 |
Conference bridges |
2 |
8 |
10 |
12 |
50 |
50 |
50 |
Conference attendees per bridge |
12 |
12 |
12 |
12 |
18 |
50 |
50 |
Maximum call center agents |
N/A |
10 |
20 |
55 |
150 |
300 |
500 |
Codec support |
Audio: G.711 μ-law/A-law, G.729a, G.722, G.726
Video: H.263, H.264 |
* Minimum 50 GB
Fortinet FortiVoice Enterprise VM Series
FortiVoiceEnterprise-VM-50
FortiVoice-VM-50 software supports 50 Endpoints and 8 VoIP trunks.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-50
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-50 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-50 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-50 5 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-100
FortiVoice-VM-100 software supports 100 Endpoints, and 16 VoIP trunks. Call Center and Hotel licenses supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-100
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-100 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-100 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-100 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-100 FortiVoice Enhanced Call Center Service
FortiVoice-VM-100 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-200
FortiVoice-VM-200 software supports 200 Endpoints, and 24 VoIP trunks. Call Center and Hotel licenses supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-200
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-200 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-200 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-200 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-200 FortiVoice Enhanced Call Center Service
FortiVoice-VM-200 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-500
FortiVoice-VM-500 software supports 500 Endpoints, and 50 VoIP trunks. Call Center and Hotel licensing supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-500
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-500 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-500 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-500 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-500 FortiVoice Enhanced Call Center Service
FortiVoice-VM-500 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-2000
FortiVoice-VM-2000 software supports 2000 Endpoints, and 200 VoIP trunks. Call Center and Hotel licensing supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-2000
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-2000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-2000 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-2000 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-2000 FortiVoice Enhanced Call Center Service
FortiVoice-VM-2000 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-5000
FortiVoice-VM-5000 software supports 5000 Endpoints, and 500 VoIP trunks. Call Center and Hotel licensing supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-5000
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-5000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-5000 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-5000 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-5000 FortiVoice Enhanced Call Center Service
FortiVoice-VM-5000 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-10000
FortiVoice-VM-10000 software supports 10000 Endpoints, and 1000 VoIP trunks. Call Center and Hotel licensing supported.
24x7 FortiCare Contract for FortiVoice Enterprise-VM-10000
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-10000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-10000 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-10000 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-10000 FortiVoice Enhanced Call Center Service
FortiVoice-VM-10000 1 Year FortiVoice Enhanced Call Center Service
FortiVoiceEnterprise-VM-50000
FortiVoice-VM-50000 software supports 50000 Endpoints, and 3000 VoIP trunks. Call Center and Hotel licensing supported.
FortiVoice-VM-50000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-50000 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-50000 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-50000 FortiVoice Enhanced Call Center Service
FortiVoice-VM-50000 1 Year FortiVoice Enhanced Call Center Service
1 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice- VM License 1 Year FortiCare, 24x7 phone, OS updates: Renewals (1 - 50 Extensions)
FortiVoice- VM License 1 Year FortiCare, 24x7 phone, OS updates: Renewals (1 - 100 Extensions)
FortiVoice- VM License 1 Year FortiCare, 24x7 phone, OS updates: Renewals (1 - 300 Extensions)
FortiVoice- VM License 1 Year FortiCare, 24x7 phone, OS updates: Renewals (1 - 500 Extensions)
24x7 FortiCare Contract
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-1000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
24x7 FortiCare Contract
*24x7 Support, Advanced Hardware Replacement (Next Business Day), Firmware and General Upgrades, VPN, and Traffic Management
FortiVoice-VM-3000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-20E2 FortiVoice Unified Communication Service
FortiVoice-20E2 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-20E4 FortiVoice Unified Communication Service
FortiVoice-20E4 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-50E6 FortiVoice Unified Communication Service
FortiVoice-50E6 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-100E FortiVoice Unified Communication Service
FortiVoice-100E 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-200F8 FortiVoice Unified Communication Service
FortiVoice-200F8 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-300E-T FortiVoice Unified Communication Service
FortiVoice-300E-T 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-500F FortiVoice Unified Communication Service
FortiVoice-500F 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-2000F FortiVoice Unified Communication Service
FortiVoice-2000F 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-5000F FortiVoice Unified Communication Service
FortiVoice-5000F 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-50 FortiVoice Unified Communication Service
FortiVoice-VM-50 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-100 FortiVoice Unified Communication Service
FortiVoice-VM-100 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-200 FortiVoice Unified Communication Service
FortiVoice-VM-200 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-500 FortiVoice Unified Communication Service
FortiVoice-VM-500 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-2000 FortiVoice Unified Communication Service
FortiVoice-VM-2000 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-5000 FortiVoice Unified Communication Service
FortiVoice-VM-5000 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-10000 FortiVoice Unified Communication Service
FortiVoice-VM-10000 1 Year FortiVoice Unified Communication Service
FortiVoice-VM-20000 software supports 20000 Endpoints, and 2000 VoIP trunks. Call Center and Hotel licensing supported.
Fortinet FortiVoice-VM-20000 FortiVoice Unified Communication Service
FortiVoice-VM-20000 1 Year FortiVoice Unified Communication Service
Fortinet FortiVoice-VM-20000 FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-20000 1 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-20000 FortiVoice Enhanced Call Center Service
FortiVoice-VM-20000 1 Year FortiVoice Enhanced Call Center Service
FortiVoice-VM-20000 3 Year FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-20000 5 Year FortiCare, 24x7 phone, OS updates: Renewals
Fortinet FortiVoice-VM-50000 FortiVoice Unified Communication Service
FortiVoice-VM-50000 1 Year FortiVoice Unified Communication Service