Fortinet FortiVoice SoftClient
Work from Anywhere, Anytime.
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Please Note: All Prices are Inclusive of GST
Overview:
Whether you’re in the office or working remotely, stay connected with your teammates with a FortiFone Softclient.
Communicate and collaborate with feature rich FortiFone Softclients that integrates calling, fax, chat, and file sharing all into one intuitive application.
Operator and call center agent features within FortiFone Softclient for desktop allows operators and agents to easily handle calls and manage queues, ensuring each call receives the attention it deserves.
Highlights
Combined with the powerful features of the FortiVoice secure unified communications solution, the FortiFone softclients delivers more than just what you need, it gives you what you want.
- Intuitive interface with easy call control
- Check voicemails, view call history, search directory, and more
- View presence status of colleagues
- Exchange messages and share files with individuals or groups
- Real-time video calls
- Supports Windows, macOS, iOS, and Android
Highlights
Softclient for Mobile
The FortiFone Softclient for mobile enhances your connection to the office, so you never miss an important call. Transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience as if you were actually in the office.
- Supports Android and iOS
- Answer, conference, hold, and transfer calls
- Call other extensions on the FortiVoice
- Visual voicemail
- Hands-free speakerphone option
- Message waiting and missed call notifications
- Supports headset use
- User-friendly, intuitive interface
Softclient for Desktop
The FortiFone Softclient for desktop keeps you moving efficiently throughout your day. As an app on your desktop computer you will be able to make and receive calls with ease, all controlled through a simple and intuitive interface.
- Supports Windows and Mac
- Answer, conference, hold, and transfer calls
- Call other extensions on the FortiVoice
- Visual voicemail
- Message waiting and missed call notifications
- Quick access to History, Contact, and Voicemail
- Supports headset use
- User-friendly, intuitive interface
Specifications:
| MODEL NO. | MOBILE SOFTCLIENT | DESKTOP SOFTCLIENT |
|---|---|---|
| Softclient Features | ||
| Speakerphone | ||
| Headset support | ||
| Call waiting | ||
| Message waiting notification | ||
| Visual voicemail | ||
| Phone book entries | Central | Central |
| Missed call log / Received call log / Outgoing call log | Central | Central |
| Missed call notification | ||
| Operator console | — | |
| Call center console | — | |
| Chat * | ||
| Call Handling and User Features | ||
| Cancel Transfer | ||
| Conference | ||
| Do not disturb | ||
| Hold | ||
| Blind transfer | ||
| Speed dial | — | |
| Trade calls | ||
| Transfer | ||
| Voicemail | ||
| Network Features | ||
| SIP (RFC 3261) | ||
| SIP over UDP | — | |
| SIP over TCP | — | |
| SIP over TLS | — | |
| RTCP | — | |
| SRTP | — | |
| WSS | — | |
| Management | ||
| HTTPS | ||
| Syslog | — | |
| Audio Features | ||
| HD voice | ||
| G.711u | ||
| G.711A | ||
| G.722 | ||
| G.729A | — | |
| Opus | ||
| GSM | — | |
| Voice activity detection (VAD) | — | |
| Comfort noise generation (CNG) | ||
| Adaptive jitter buffer | 200 ms | Dynamic |
| DTMF in-band | ||
| DTMF out of band (RFC2833) | ||
| DTMF via SIP info | ||
| Video | ||
| H.264 | ||
| H.265 | — | |
| VP8 | ||
| VP9 | ||
| Display Languages | ||
| English | ||
| French | ||
| Spanish | ||
| Arabic | — | — |
| Chinese - Simplified | — | |
| German | — | — |
| Portuguese | — | |
| Russian | — | |
| Turkish | — | — |
Documentation:
Download the Fortinet FortiFone Softclient Data Sheet (PDF).
Pricing Notes:
- All Prices are Inclusive of GST
- Hardware plus FortiCare Premium
Hardware Unit, FortiCare Premium Ticket Handling, Advanced Hardware Replacement (NBD), Firmware and General Upgrades - FortiCare Premium Support
FortiCare Premium Ticket Handling, Advanced Hardware Replacement (NBD), Firmware and General Upgrades - Prices are for one year of Premium RMA support. Usual discounts can be applied.
- Annual contracts only. No multi-year SKUs are available for these services.
- Contact Fortinet Renewals team for upgrade quotations for existing FortiCare contracts.
- Pricing and product availability subject to change without notice.